Remote inspections

Live video inspections. Zero field delays.

No travel and no waiting on a route. The facility picks a slot from a link, often the same day, and we inspect the vehicle live with the technician.

Nobody thinks their inspections are broken.

The inspection takes an hour. The wait for it takes days. While the claim sits, the customer calls, the shop calls, and an adjuster opens the claim again to say the same thing. Whether our inspector stands in the shop or joins by video, the finding is the same: extent, cause, and what the repair calls for. What changes is how long you wait for it.

  • Scheduling

    Most inspections happen the same day.

    We send the shop a link and they pick a time. There's no waiting on someone to be routed to that part of the state.

  • Rescheduling

    A change costs an hour, not a week.

    If the car isn't ready or the technician gets pulled away, the shop picks a different time on the same link.

  • Location

    Distance isn't part of the schedule.

    Getting an inspector to a rural shop takes most of a day. On video, a shop four hours out books like any other.

The inspector, on the call
A ClearDVI inspector's fullscreen view of the technician's camera during a remote inspection, with the call recording
Recording
The technician's phone during the call, showing the live camera pointed at the vehicle
1:52

ClearDVI

Virtual Inspection

CD

Inspector

Connected

Stay on this page while the inspector guides the inspection.

The technician, at the vehicle

One session, two screens. The technician opens a link and holds the phone at the vehicle. Our inspector says what to show, captures the evidence, and writes the finding while the call is still running.

Book a demo

Watch a session and read the finding.

We'll take you through a recorded inspection and the written finding that came out of it, then scope a pilot around the claims you're sending inspectors out on today.